Here's a complete Privacy Policy page for Cosmos House, written for an eCommerce business operating online and offline in Kashmir, along with the meta title and description.
Privacy Policy
Last Updated: 25th June 2025
At Cosmos House, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.cosmoshouse.in, make purchases, or visit our physical stores.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal data:
-
Personal Identification Details: Name, address, phone number, email address, etc.
-
Payment Information: Credit/debit card details, UPI ID, and billing address (processed securely via trusted payment gateways).
-
Order & Delivery Information: Purchase history, delivery address, order tracking, etc.
-
Technical Information: IP address, browser type, device type, and website usage patterns.
-
Cookies & Tracking: We use cookies to enhance your browsing experience and track site usage for analytics and marketing.
2. How We Use Your Information
We use your information to:
-
Process and deliver your orders
-
Provide customer support
-
Improve our website and services
-
Send transactional and promotional emails/SMS (only with consent)
-
Detect fraud or misuse
-
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
-
Delivery partners (for order fulfillment)
-
Payment gateways (for secure transactions)
-
Customer service platforms
-
Legal authorities, if required under applicable law
All third parties are required to maintain data confidentiality.
4. Data Security
We implement industry-standard security measures to protect your information. However, no electronic transmission or storage is 100% secure. We advise you to keep your login credentials confidential.
5. Your Rights
You have the right to:
-
Access or update your personal data
-
Request deletion of your information
-
Opt-out of marketing communications
-
Disable cookies from your browser settings
For requests, please email us at privacy@cosmoshouse.in.
6. Cookies Policy
We use cookies to remember your preferences and gather analytics. You can disable cookies via your browser settings, but some features of our website may not function properly.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with the “Last Updated” date.
10. Contact Us
If you have any questions or concerns about this policy, contact us at:
📧 Email: privacy@cosmoshouse.in
📞 Phone: +91-9419009163
📍 Address: Cosmos House, Palladium Street, Lalchowk Srinagar, Jammu & Kashmir – 190001